All Residents, Communal Services, Other

Noise From The Boiler Room (September 2013)

Boiler Noise The residents from the flats that are located above the boiler room are frequently disturbed from the pulsating noise that is coming from the equipment in that room.

Today another noise started at early morning which was reported to the council. Please read the latest updates below and the previous stories at the end of this entry.


TIMELINE OF EVENTS AND UPDATES



On 11-09-2013 at 03:58, a resident sent the following e-mail:


From: info@curnockestate.com
Sent: 11 September 2013 03:58
To: john.stow@camden.gov.uk , Roger.Robinson@camden.gov.uk
Cc: Tony.Austin@keepmoat.com , Pat.O’Neill@camden.gov.uk , Stuart.Dilley@camden.gov.uk
Subject: RE: BOILER NOISE on Curnock Estate

Dear Mr Stow,

One of your equipment inside the boiler room is misbehaving.

This evening we experiencing a pulsating noise that lasts approximately 6 mins then stops for another few minutes and then start again. (OFF at 03:30am, ON at 03:35am, OFF at 03:41am, ON at 03:48am, etc)

Could you please ask Apollo engineers to check that noise this morning because we have sleepless nights again?

Yours sincerely,
CSE Group


On 11-09-2013 at 07:35, we received the following e-mail:


From: john.stow@camden.gov.uk
To: info@curnockestate.com
Cc: Tony.Austin@keepmoat.com , alan.noble@keepmoat.com
Date: 11 September 2013 at 07:35
Subject: RE: BOILER NOISE on Curnock Estate

Dear Resident,

Thank you for your email informing me regarding the noise, I will have Apollo look at this today and come back to you.

Please would you confirm that this only started last night?

Regards

John Stow
Mechanical services manager

Telephone: 020 7974 2046


On 11-09-2013 at 08:54, a resident sent the following e-mail:


From: info@curnockestate.com
To: john.stow@camden.gov.uk
Cc: Tony.Austin@keepmoat.com , alan.noble@keepmoat.com
Date: 11 September 2013 at 08:54
Subject: RE: BOILER NOISE on Curnock Estate

Correct. I noticed the noise last night for the first time.


On 11-09-2013 at 08:54, a resident sent the following e-mail:


From: john.stow@camden.gov.uk
To: info@curnockestate.com
Cc: Tony.Austin@keepmoat.com , alan.noble@keepmoat.com , Alan.Crawford@camden.gov.uk
Date: 11 September 2013 at 09:00
Subject: RE: BOILER NOISE on Curnock Estate

Dear Resident,

Thank you for your email, whereby I can now confirm that the Apollo have traced the noise down to the pressurization unit within the boiler house.

Apollo are looking into what measures can be taken today so as to minimize / remove the noise.

Regards

John Stow
Mechanical services manager

Telephone: 020 7974 2046

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